Privacy Policy

The data controller responsible for your personal data is:

We may collect the following categories of personal data:

• ▸Contact Information: Name, email address, phone number, company name — when you fill in a contact form, request a quote, or apply to become a dealer.
• ▸Location Data: Country, city, and postal code — when you use our Product Calculator to receive a quote.
• ▸Communication Data: Messages and correspondence you send us via email, WhatsApp, or our contact form.
• ▸Technical Data: IP address, browser type, device type, pages visited, time spent on pages — collected automatically via cookies and analytics tools when you browse our website.
• ▸Cookie Preferences: Your consent choices regarding analytics and tracking cookies, stored locally on your device.

We process your personal data on the following legal bases:

• ▸Consent (Art. 6(1)(a)): When you accept cookies or subscribe to communications. You may withdraw consent at any time.
• ▸Contractual Necessity (Art. 6(1)(b)): When processing is necessary to respond to your quote request or dealer application.
• ▸Legitimate Interests (Art. 6(1)(f)): For website analytics and improving our services, where your interests do not override ours.
• ▸Legal Obligation (Art. 6(1)(c)): Where we are required to retain data by applicable law.

• ▸To respond to your enquiries, quote requests, and dealer applications
• ▸To send you product information or samples you have requested
• ▸To improve our website, products, and services through analytics
• ▸To comply with legal obligations and resolve disputes
• ▸To send marketing communications — only with your explicit consent

We use cookies and similar technologies on our website. Cookies are small text files stored on your device. We use:

You can withdraw your cookie consent at any time by clicking "Cookie Settings" in the footer of our website.

We do not sell your personal data. We may share data with:

• ▸Email Service Providers: To deliver communications you have requested (e.g. quote emails).
• ▸Analytics Providers: Anonymised usage data to improve our website — only with your consent.
• ▸Legal Authorities: Where required by law, court order, or to protect our legal rights.
• ▸Business Partners: Authorised dealers — only with your explicit consent and only the data necessary to fulfil your request.

All third-party processors are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

San Mario Texture Paint operates internationally, serving customers in the Middle East, Caucasus, North Africa, and Europe. Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:

• ▸Standard Contractual Clauses (SCCs) approved by the European Commission
• ▸Transfers to countries with an EU adequacy decision
• ▸Your explicit consent where required

We retain personal data only for as long as necessary for the purposes described in this policy:

• ▸Contact & Quote Data: 3 years from last contact, unless a longer period is required by law.
• ▸Analytics Data: 26 months (anonymised after 13 months).
• ▸Cookie Consent Records: 1 year from the date of consent.
• ▸Legal / Compliance Records: As required by applicable law (typically 5–10 years).

Under GDPR, KVKK, and other applicable laws, you have the following rights regarding your personal data:

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days of receiving your request.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• ▸HTTPS encryption for all data transmitted via our website
• ▸Access controls limiting who can access personal data
• ▸Regular security reviews of our systems and processes
• ▸Staff training on data protection obligations

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and, where required, notify you directly.

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at [email protected] and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by posting a prominent notice on our website and updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority. EU residents may contact the supervisory authority in their Member State. Turkish residents may contact the Personal Data Protection Authority (KVKK) at www.kvkk.gov.tr.